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Department:  Computer Science
AMOUNT:  20000
PAGES:  98 pages, abstract, chapter 1-5 , APENDIX A source code and APENDIX B output, well reserached and supervised
  information system

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1.1  Background to the study

One of the great recent advances in the world of information technology is the rapid development of communication which has brought world into a global village, we can send mails electronically (e-mail), search for information (WWW), buy goods online (e-commerce), withdraw transfer money (e-banking), schooling online (e-learning), this has affected the society positive to a great extent, as result computerization of sales should not be exempted (Seal, 2017).       Application of technology in Sales has been adopted in developed countries for over two decades now, and this has been attributed to the desire of the governments of these countries to improve the efficiency of their goods and services, processes, accountability (Gigi, 2015).

According to James (2017) switching from a traditional cash register to a computerized POS system can be difficult - there are many factors to consider and some pitfalls to avoid. However the return on investment and benefits to your business can really make it worth your time and effort. In the most basic sense, a POS system is a glorified cash register. The most basic POS system consists of a computer, a cash drawer, receipt printer, a monitor, and an input device such as a keyboard or scanner. However, in addition to being more efficient than cash registers, POS systems can create detailed reports that can help you make more informed business decisions.

POS systems saves money, provide productivity gains, and can cut down the amount of time you spend away from the primary focus of your business. This POS System Buyer's Guide will walk you through the process of evaluating multiple POS vendors and choosing the right system.

Business forms a major part of the Nigerian economy, covering a wide range of business circles. They include wholesalers, retailers, distributors and some serving as agents for bigger companies and organizations. Every economy puts limits to what size and scope of business can be described as a small or medium scale enterprise. The Small and Medium Scale Enterprise  defines a small scale enterprise as a business firm employing not more than nine (9) persons, while medium and large scale enterprises comprise firms employing ten (10) or more persons. Another definition for a small scale enterprise is given by the National Board for Small Scale Industries as a firm employing not more than ten persons and the value of whose fixed assets are not more than ten million Naria. In this study, we consider an SME retail enterprise as a business entity employing not more than ten persons, whose scope does not go beyond a given locality (Town, village or region) and its data processing may not require more than four computer systems. Majority of the SMEs in northern Nigeria use the traditional daily sales books for their business transactions. Only a few of them have formalized sales tracking systems which are mostly accounting software or spreadsheet applications such as Microsoft excel, Microsoft Access or very uncommonly oracle and other proprietary software applications. While a few of the SMEs find the existing sales management systems (SMS) to be problem-free and a key to their continuous growth, most of them quit using these systems after a while for various reasons. The opinion of those who discontinued the computerized systems is either that, the systems were slowing down their daily sales or that they were too complex and expensive to use. The case is opposite for those who continue to use the systems. It is important that the wide spread of point of sales (POS) should enable every willing business to find an appropriate solution to its particular problems among the various solutions provided. However, it is not uncommon to overlook some of the challenges SMEs in developing countries still grapple with when it comes to sales management. While some businesses have had their problems solved by using computerized systems, others have to bear high cost if they wish to meet their sales target with the systems they wish to or are currently implementing. The common challenges faced by the SMEs include misrepresentation of sales, loss of goods and profit, high cost of sales tracking, customer dissatisfaction, difficulty implementing marketing strategies, and high cost of acquiring software licenses. Though some of the challenges listed above have been tackled by various computer applications and sales management systems, many SMEs are still confronted with them. One for this problem is that most of the existing solutions have not been created to provide the information that most of the SMEs need to keep their businesses going. In summary, the challenges with the existing systems include high cost of acquiring full software packages, special hardware requirements of some functions, systems not satisfying unique goals of SMEs, requirement for understanding some accounting principles, and the cost of paying for extra functions that are not needed.

The purpose of this work therefore was to design, develop and implement a directed sales management system for SMEs in retail businesses. The specific objectives of the work were to: design an easy to learn and use sales management system suitable for SMEs; build a prototype which can be used as a model for future projects; reduce cost of employing POS in SMEs; expose SMEs to the usefulness of POS to their business processes; make POS more adaptable and appealing to entrepreneurs of SMEs within the region; help SMEs introduce more formalized sales transaction procedures into their businesses; and help SMEs maximize profits through a more effective sales and stock tracking system.

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